Shipping & Delivery Policy

At Floral Ridge Co., we want to make sure your order reaches you quickly and safely. Please read below for details on how we ship and deliver your items.

Processing Time

• Orders are processed within 2–4 business days after payment is confirmed.

• Custom or made-to-order products may take a little longer, and we’ll notify you if additional time is needed.

Shipping Rates & Estimates

• Shipping costs are calculated at checkout and vary based on your location and chosen shipping method.

• Free shipping may be offered on select promotions—watch for announcements on our homepage and social channels.

Domestic Shipping (U.S.)

• Standard shipping typically takes 3–7 business days.

• Expedited options (2-day or overnight) are available at checkout for an additional cost.

International Shipping

• We currently ship to select countries. International shipping times vary by destination and can take 7–21 business days.

• Please note: Customers are responsible for any customs fees, duties, or taxes charged by their country.

Tracking Your Order

• Once your order ships, you will receive a confirmation email with tracking information.

• You can check your order status anytime by using the tracking link.

Delivery Issues

• Floral Ridge Co. is not responsible for lost, stolen, or delayed packages caused by the carrier.

• If your package is delayed or missing, please contact the shipping carrier directly with your tracking number.